“Decode gave us focus by prioritizing the voice of the customer and ensuring that we are addressing the specific needs and goals of our market. They gave us tangible insights and recommendations from the customer that we had never thought of. And it's WORKED! We have seen more growth in the last 6 months than in the last 4 years since we started.”
CTO, Atly
“We worked with Decode to find ways that would increase our store traffic. Their in-depth analysis about the user journey identified a clear opportunity to optimize our website. They’re very professional, focused on the objective. Measured results in a tangible and relevant way and were overall a pleasure to deal with.”
Head of Business Development, Jump+
“Superb communication, engaging, personable, highly responsive, and able to adhere to aggressive timelines. We came to Decode for a solution to our sales problem. They uncovered underlying causes preventing us from growth in a highly competitive market. Their insights gave us clarity on our true difference and value to our ideal customers. They also provided clear actionable steps to target, convert and retain them. Yael and Gurvir are highly professional, detail oriented, patient and take the time to understand their clients needs and potential. An invaluable undertaking, skillful execution and highly recommended for any business looking to better understand and grow their customer base.”
Marketing Director, Gutenberg Certs
"I started working with Decode to initiate our social media presence. I was impressed with their energy and enthusiasm, which were the main factors in deciding to work with them. I felt that we needed that energy to successfully implement our strategy after many failed attempts trying to do it ourselves. What I didn’t realize was that Decode would not only help us launch our social media presence, but would be able to provide much more value than I could have imagined. Through many meetings and discussions, Decode was able to help us clarify our brand strategy, which has allowed us to be more effective in every other aspect of our business."
Owner, Body + Soul Fitness
“Decode helped us understand what our customers treasured most about our brand. We were trying to be something we weren’t, and their research reminded us that we need to go back to our roots. The insight they gathered reinforced our true value in the market, and gave us clarity on what specifically we needed to change and prioritize. Now we have a stronger pricing strategy and a more valuable product. It’s resulted in saved costs, happy customers, and higher sales.” - Stephen Granovsky, CEO
CEO, Samuelsohn
“Before working with Decode, the majority of our new patients came through word of mouth referrals. After working with Decode, not only do we have a new online presence that we are proud of, but now over a third of our new patients come from Google. I can confidently say they’ve helped us grow our clinic in a tangible way. Throughout the whole process both Yael and Gurvir have remained committed to delivering on our shared vision. Working with them has been effortless and easy. They are both knowledgeable, professional, excellent communicators and most importantly passionate about what they do. We will continue to rely on their services.”
Owner, Dentistry on Liverpool
“We have NEVER worked with a company that is so professional, detail-oriented, results driven. Our first marketing attempt was with a large media company specializing in advertising. They did not spend a quarter of the time learning about us as you have. Your process has been extremely thorough and detail oriented. You listened attentively and asked pertinent questions to truly understand our business and our goals. You gave us insight about our clients in the process. We had an idea of what we thought they should expect from us, but didn’t actually know how they really think. Now we’re clear on the value we bring, and everything we’ll do moving forward will align with our core brand. Best of all, you were transparent and honest along the way.”
Owner, LIFT Physiotherapy
“It has been an absolute pleasure working with Decode. I engaged them to update and modernize our website. I worked with Yael and Gurvir and both of them exceeded all expectations. They responded promptly to all questions and requests (even if we were slow to respond back to them). Ultimately, Decode produced a product that expresses our firm in a way that is true to our core philosophy and in a way of which we can be proud. I cannot recommend Decode highly enough.”
Owner, Frodis Family Law
“We were recreating a website from scratch and both Gurvir and Yael fully embraced our vision. They started with defining our goals, and then they interviewed our team and target market. Throughout their whole process, they were thorough, patient, and quick to respond. Their insights gave us clarity on how our target market thinks and how our website should be positioned. It was obvious right from the start that they take great pride in making sure that together we could create something that we would all be proud of. They succeeded 100%!”
Co-Founder, The Cove Global
“When I got the initial quote I was ready to walk away as I felt it was beyond our budget. Yael was persistent and continued to follow up, highlighting the value of the services. I was very impressed with Yael. Fast forward to today and I couldn’t be happier. Yael and Gurvir will treat your business as if it’s their own. They are organized and very detail oriented. They dig deep, asking lots of questions to truly understand your business and your customers' needs. They interviewed me, the owner, my team, and my clients. Yael and Gurvir would send friendly reminders to keep me on task asking for feedback and making sure I was doing my homework. Every phone call or online meeting was always followed up with summary notes and a positive message. I now have a fabulous website that I am so proud to share. It explains my service offerings in a clear concise way, gives insight into who I am and who the people who work with me are. I also have pages of invaluable research to refer back to. So that initial quote that scared me away in hindsight is truly worth every penny. As the old saying goes…”you have to spend money to make money”. I’m on my way….”
Owner, Ducks in a row T.O.
“Wow! I can't say enough good things about Decode. We used them to develop our website (third time around in 5 years)!! Before working with them our website was barely visible on search engines. They revamped our website with effective SEO. Now we consistently get new clients through our website. We have NEVER worked with a company that is so professional, on point, detail oriented, results driven with a very clear process. The best part was their transparency and honesty throughout the process."
Owner, LIFT Physiotherapy